Ribbon cutting and grand opening:

Oklahoma Human Services will celebrate the grand opening of its new Kay County Human Services Center with a ribbon cutting at 10 a.m. on Friday, Sept. 15. The customer-facing facility will officially open its doors Monday, Sept. 18, to serve Oklahoma families who need assistance with food benefits, child care subsidy, Child Support services and more.

Time, date and location of grand opening event:

10 a.m. on Friday, Sept. 15 at 215 E. Grand Ave. in Ponca City

Participants available for interviews:

• Dr. Deborah Shropshire, Interim Secretary of Human Services and Oklahoma Human Services Director and/or Austin Marshall, Deputy Director of Oklahoma Human Services
• Local dignitaries

Quote from Dr. Shropshire:

“We are fully committed to serving families where they are and how they need us, and to offer the dignity and customer service all families deserve,” said Oklahoma Human Services Director Dr. Deborah Shropshire. “We are really excited to open this new location in Idabel to deliver more robust services and further embed ourselves in the community.”

About Oklahoma Human Services’ Real Estate Modernization strategy:

Oklahoma Human Services has created a Real Estate Modernization strategy to trade its large and obsolete buildings, some with more than 30,000 square feet, in favor of smaller, more strategically-located and thoughtfully-designed locations. These modern buildings reflect the needs of the community, with local input in each space’s design and location.

Human Services Centers are built with first contact resolution in mind. This means we strive to determine eligibility, distribute benefits, and then administer agency programs efficiently and effectively within one appointment.

Along with a strengthened digital infrastructure to serve more customers online, the agency expects an improved customer experience at each new Human Services Center, all while meeting the agency’s business needs today and into the future.

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About Oklahoma Human Services

Oklahoma Human Services offers help and hope to Oklahomans each year through a wide range of services and support that promote their safety, independence and wellbeing. Learn more at https://oklahoma.gov/okdhs.html and follow us on Facebook, Twitter, Instagram and YouTube.