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Child Support provides emergency replacement debit cards for storm-impacted customers

Monday, June 03, 2013

Library: News Release

For Media Inquiries, Contact:
Jeff Wagner, OCSS Center for Communications
(405) 514-1233

OKLAHOMA CITY – With the violent storms that have recently battered Oklahoma, access to resources is critical. Oklahoma Child Support Services is providing emergency replacement debit cards to custodial persons who lost theirs during recent storms.

According to Gary W. Dart, director for Oklahoma Child Support Services, numerous child support customers may have been impacted.

“Our records indicate that nearly 10,000 child support customers live in areas impacted by May’s storms. We want to do everything we can to help these families, so we’ve worked with our debit card provider to provide new benefit cards at no cost to those who may have lost theirs due to weather,” Dart said.

Families who receive child support on the Oklahoma MasterCard can request a replacement card by calling 888-401-9843. Xerox, the state vendor providing the cards, has agreed to waive all fees for those in tornado-affected ZIP codes. When calling, cardholders should advise Xerox that their card was lost as a result of the recent storms, and request to have fees waived.

Child Support customers whose homes have been destroyed and have no way to receive mail may have their cards sent in care of their local OKDHS or OCSS office. Customers who choose this option will need to provide the name of the person on the card and the address of their local OKDHS or OCSS office when calling.

“Our ultimate goal is to promote healthy families,” Dart said, “and this is just one way we can help with the healing.”

To learn more about child support, call Oklahoma Child Support Services at 1-800-522-2922.

Oklahoma Child Support Services is a division of the Oklahoma Department of Human Services. To promote healthy families, OCSS establishes, monitors and enforces reliable support while encouraging self-sufficiency and strengthening relationships. The division is responsible for more than 203,000 active child support cases, collecting more than $359 million in the last year on behalf of children and families.


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