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Provider Guidance

Key guidance from CMS and CDC

CMS

Policy and Memos to State and Regions - Location of all QSO memos. Includes various topics including COVID, Infection Control, and other long-term care guidance.

Navigation Instructions for Policy and Memos to State and Regions

QSO-20-39-NH (05/08/23): Updated guidance to align with the ending of the PHE

QSO-23-13-ALL: Guidance for the expiration of the COVID-19 Public Health Emergency (PHE)

  • QSEP Training Link - (Quality, Safety & Education Portal) - This is the CMS training site for surveyors. Facility staff can complete courses of interest by signing in as “I am a Provider.”

CDC

“Infection Prevention and Control Recommendations for Health-Care Providers” (05/08/23): The recommendations in this guidance continue to apply after the expiration of the federal COVID-19 Public Health Emergency. This guidance provides a framework for facilities to implement select infection prevention and control practices (e.g., universal source control) based on their individual circumstances (e.g., levels of respiratory virus transmission in the community). This guidance is applicable to all U.S. settings where healthcare is delivered (including nursing homes and home health). This guidance is not intended for non-healthcare settings (e.g., restaurants) and not for persons outside of healthcare settings.

“Nursing Home Infection Preventionist Training”: The Nursing Home Infection Preventionist Training course is designed for individuals responsible for infection prevention and control (IPC) programs in nursing homes.

The course was produced by CDC in collaboration with the Centers for Medicare & Medicaid Services (CMS).

Provider Calls and FAQs

Nursing/Skilled Nursing/ICF-IID Provider Calls

Date Description Q&A
 Agenda/Key guidance
06/21/23 Telligen Updates, HAI Updates, Infection Control Updates, Survey Updates, Incident Reporting Requirements, Alzheimer’s Disease or Related Disorders Special Care Disclosure Form 613 Requirement, General Comments Q&As
04/19/23 Telligen Update, Substandard Quality of Care (SQC), LTC Updates, General Comments Q&As

Non-Nursing Home/Licensed Calls

Date Description Q&A Agenda/Key Guidance
06/21/23 HAI Updates, Infection Control Updates, Survey Updates, Incident Reporting Requirements, Alzheimer’s Disease or Related Disorders Special Care Disclosure Form 613 Requirement, General Comments Q&As
04/19/23 Deficiencies, Reportable Incidents and Complaints, LTC Updates N/A

Nursing Home/LTC Facility Notifications

  • Nursing Home Occupancy Reports - The data from the Quality of Care Reports received from the OHCA are compiled and published into the following occupancy reports by the Quality Improvement and Evaluation Service of the OSDH.  Each report is sorted by facility type, then county.  Any person interested in pursuing certificate of need approval for a bed expansion or a new nursing facility may rely on these occupancy statistics.
Last Modified on Oct 31, 2025