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The Used Motor Vehicle & Parts Commission is soon transitioning to a new system that requires all dealers to have a valid email within our system. If you are unsure of the email you have on file or you do not have an email on file, please let us know your preferred email for your dealership as soon as possible.

COMPLAINTS

Before completing the complaint process, please read the following.

Our agency ONLY regulates the sale of used motor vehicles and manufactured homes from licensed used motor vehicle dealers and licensed manufactured home dealers in the State of Oklahoma. If you purchased the vehicle or manufactured home from out of state, you should contact that state regarding your complaint.  We do not have authority of sales made by individuals.

All complaints must be filed in writing with copies of documentation. Until both sides of the complaint are received we CANNOT discuss the complaint, advise you of your options or recommend a settlement to you. This is to ensure we are fair and impartial to both parties in our investigation.

The Commission will make every effort to resolve your complaint in a timely manner. The complaint will be assigned to an investigator who will contact you once they have received it.



Last Modified on Jun 30, 2021
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