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We are pleased to announce that our office has moved to a new location. Our new address is: 301 NW 63rd Street, Suite 500 Oklahoma City, OK 73116-7921

 

Important Notice Regarding Covid-19 - To ensure the safety and protection of our members, as well as our staff, the Teachers’ Retirement System of Oklahoma is suspending all in-house appointments and consultations at this time. This is effective March 17, 2020 until further notice. The Drop Box for submitting documents located on the west side of the Will Rogers Building by the State Capitol building is no longer for TRS use. Please mail documents, or for urgent situations, you can drop off documents at the TRS office. Please note we are still not open for in-person meetings.

TRS Personally Identifiable Data Statement

The Teachers’ Retirement System collects and stores personally identifiable data as part of its legal duties, and only to the extent such information is needed to fulfill these duties. This information may include the name, TRS ID#, mailing address and other similar information.

How is this information stored by TRS?

To protect our members’ personally identifiable data from unauthorized access and use, we use security measures that comply with the law. The Office of Management and Enterprise Services provides 100% of the data storage. OMES and TRS security measures include computer safeguards and secured files and buildings. You can access the State of Oklahoma’s Information Security Policy, Procedures, Guidelines here: https://omes.ok.gov

With whom does TRS share this personally identifiable data?

The Teachers’ Retirement System does not share any personally identifiable data with any individual or organization unless permitted by law.

TRS Privacy Statement

Purpose

The purpose of the statement is to inform visitors to the TRS Web site about the collection and use of personally identifiable information.

Definition of Personally Identifiable Information

For the purposes of this statement "personally identifiable information" means any information relating to an identified or identifiable individual who is the subject of the information.

Information Collection

TRS is the sole owner of the information collected on this Web site. We collect information from our visitors at several different points on our Web site.

Log Files

Like most standard Web site servers we use log files. This includes Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, platform type, date/time stamp and number of clicks to analyze trends, administer the site, track visitors' movement in the aggregate and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.

Legal Disclaimer

Though we make every effort to preserve visitor privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.

Links

This Web site contains links to other sites. Please be aware that TRS is not responsible for the privacy practices of other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Security

This Web site takes every precaution to protect your information. When you submit sensitive information via the Web site, your information is protected both online and offline.

When we ask you to enter sensitive information to provide you with accurate retirement information, that information is encrypted and is protected with the best encryption software in the industry - SSL.

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect your information offline. All of our member and visitor information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, a customer service representative) are granted access to personally identifiable information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy and what they can do to ensure our member and visitor information is protected. Finally, the servers that store personally identifiable information are in a secure environment, in a locked facility.

If users have any questions about the security at our Web site, users can click here to send an email.

Correcting/Updating Personal Information

If your telephone number or address has changed, we provide a way to correct or update this information. This can be done by clicking here and emailing our customer support team or, contact us by telephone or mail at the contact information listed below.

To protect our members' personal information, we ask you not include any SSN or birthday on your requests through the email. Instead, please include name, address, phone number and last employer. The email is not a secure means of information exchanges unless it is encrypted.

However, we will be working on providing you with another secure form, on our website, where you can write to our customer support team with all your questions. To better serve you and again to protect your information, our answers might be through telephone, email or regular mail depending on the nature of your questions. Answers through the email will not include any personal or sensitive information.

Notification of Changes

If we change our privacy policy, we will post those changes to this privacy statement, the homepage and other places we deem appropriate so our visitors are always aware of what information we collect, how we use it and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected.

Contact Information

If users have any questions or suggestions regarding our privacy policy, please contact us at:

(405) 521-2387 or 877-738-6365
fax (405) 522-0633
click here to email us

P.O. Box 53524
Oklahoma City, OK 73152-3524

Last Modified on Nov 10, 2020
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