GOVERNMENT GOAL
Investing in delivering top quality government services; increasing efficiency; and improving fiscal responsibility and accountability.
The following program areas fall under Government Goal:
Metric Legend Guide
Audits & Controls
Program Description
Ensure fiscal responsibility through proper recording, regular assurance activities and adequate internal controls.
Total FY 2021 Expenditures
$12.1M
Performance Metrics
Audit Coverage
Metric: Increase the percentage of state and federal general fund dollars audited.
Explanation: Audit coverage promotes accountability and fiscal integrity. Audits provide reasonable assurance that governmental funds are responsibly monitored.
85%
Funds audited
Recurring Findings
Metric: Decrease the percentage of recurring findings in state agency audits.
Explanation: A recurring finding indicates that a weakness in an agency's financial process or statutory compliance has existed over multiple, consecutive audits.
52%
Of audits
Year-over-Year Expenditure Comparison
FY 2021 Expenditures by Agency
Debts and Obligations
Program Description
Ensure fiscal responsibility through effective debt and liability monitoring and management.
Total FY 2021 Expenditures
$464.1M
Performance Metrics
Maintain Debt Per Capita < National Average
Metric: Maintain the State of Oklahoma debt per capita at less than the national average.
Explanation: This is an indicator of the burden that tax-supported debt represents for each Oklahoman. This measure allows the state to compare its debt to other states and the national mean.
$365
Oklahoma debt per capita
Moodys Bond Rating
Metric: Increase the Moody's bond rating of the State of Oklahoma.
Explanation: Moody's is a nationally recognized, independent bond rating agency. Ratings are assigned to provide prospective investors with an independent assessment of credit quality, which is one measure of the risk associated with purchasing a bond. Higher ratings attract more investors and influence potential bond purchase prices.
2
Rating
Pension Debt Funded Ratio
Metric: Increase the debt funded ratio for all State of Oklahoma pension systems.
Explanation: A funded ratio of 100% indicates that the state's seven pension systems have sufficient assets on hand to fund all pension liabilities.
76.7%
Funded ratio for all pension systems
Unfunded Pension Liability
Metric: Decrease the State of Oklahoma's unfunded pension liability.
Explanation: This measures the difference between the estimated cost of current and future retiree benefits for Oklahoma's seven pension plans and the assets that have been designated to pay for those benefits.
$11.81B
Liability
Year-over-Year Expenditure Comparison
FY 2021 Expenditures by Agency
Energy Usage
Program Description
Become more efficient in using energy regarding state-owned assets.
Total FY 2021 Expenditures
$268.0K
Performance Metrics
CNG Fleet Vehicles
Metric: Increase the percentage of Compressed Natural Gas (CNG) light-duty and passenger vehicles in the statewide fleet.
Explanation: There is a potential cost savings with CNG, which is produced in Oklahoma and the United States.
12.82%
Vehicles
Energy Star Certification
Metric: Increase the number of state-operated facilities that are eligible for Energy Star certification.
Explanation: Energy Star is a program that helps the state save taxpayer funds through superior energy efficiency. Energy Star certification indicates a facility is operating more efficiently than 75% of other same-type facilities.
63
Facilities
Total Energy Usage of State-Owned Facilities
Metric: Decrease the total energy use index of state-owned facilities (kBtu/square foot).
Explanation: This is an industry standard used to show energy efficiency for a facility. This measures the success or failure in decreasing energy usage while improving the energy efficiency of state facilities.
62
kBtu / sq ft
Year-over-Year Expenditure Comparison
FY 2021 Expenditures by Agency
Government-Wide Solutions
Program Description
Leverage resources and reduce duplication of effort through developing statewide solutions for all government entities.
Total FY 2021 Expenditures
$303.4M
Performance Metrics
IT First-Call Resolution Rate
Metric: Increase the percentage of issues resolved by the IT Service Desk on the first call.
Explanation: Timely resolutions increase customer satisfaction, and first call resolutions are less costly to the state.
93%
Resolution rate
Security Resiliency Index
Metric: Improve the resiliency of the state's cybersecurity defenses by decreasing the Security Resiliency Index.
Explanation: Lower index scores indicate better resiliency. The number, sophistication and severity of cyber attacks on states consistently increases every year. The Security Resilience Index measures the progress of Oklahoma Cyber Command in improving the resiliency of the state's cybersecurity defenses.
82.2
Index
IT Project Management Completion Rate
Metric: Increase the percentage of IT projects that are completed on schdedule and within budget.
Explanation: This is an indicator of fiscal and operational success of IT projects and of optimal IT service delivery to customers and the citizens of Oklahoma.
91%
Projects on time & budget
Statewide Contract Cost Savings
Metric: Increase the amount of annual cost savings resulting from non-IT statewide procurement contracts.
Explanation: This measures the amount of money saved through utilization of competitively bid and negotiated non-IT statewide contracts.
$60.0M
Cost savings
Year-over-Year Expenditure Comparison
FY 2021 Expenditures by Agency
Online Services
Program Description
Provide efficient online services to citizens.
Total FY 2021 Expenditures
$4.6M
Performance Metrics
Online Business Filing Transactions
Metric: Increase the percentage of business filing transactions processed online.
Explanation: Online transactions create cost savings and time efficiencies for the public and the Secretary of State. Customers experience a much quicker turnaround time with online transactions.
61.68%
Transactions
Online Motor Vehicle Renewals
Metric: Increase the number of motor vehicle renewals processed online.
Explanation: This is an indicator of potential cost savings and increased efficiencies for the state in addition to improved service to taxpayers.
396,715
Renewals
Year-over-Year Expenditure Comparison
FY 2021 Expenditures by Agency
Open Government
Program Description
Provide citizens with reasonable online access to information regarding state government.
Total FY 2021 Expenditures
$5.7M
Performance Metrics
Digital States Survey Grade
Metric: Improve the letter grade on the Digital States Survey.
Explanation: The Digital States Survey evaluates states’ use of technology to improve service delivery, increase capacity, streamline operations, and reach policy goals. The Survey assigns each state a grade based on quantifiable results.
B
Letter grade
Financial Transparency Score
Metric: Improve the state's Financial Transparency Score on a scale of 0-100.
Explanation: A perfect score of 100 signifies an ideal timely, truthful, and transparent performance. Truth in Accounting considers a score of 80 or above as noteworthy.
74
Out of 100pts
Year-over-Year Expenditure Comparison
FY 2021 Expenditures by Agency
Performance Results
Program Description
Provide citizens reasonable online access to information regarding the progress and outcomes of Statewide Programs.
Total FY 2021 Expenditures
$1.5M
Year-over-Year Expenditure Comparison
FY 2021 Expenditures by Agency
Revenues and Expenditures
Program Description
Ensure fiscal responsibility through the efficient estimation, collection and apportionment of revenues as well as proper budget execution monitoring.
Total FY 2021 Expenditures
$241.0M
Performance Metrics
Tax Collections to General Revenue Fund
Metric: Increase the percentage of tax collections distributed into the General Revenue Fund.
Explanation: Rising percentages reflect increased share of revenues being directed toward the General Revenue Fund, resulting in increased flexibility for state legislators and leaders to efficiently prioritize and address year-to-year financial needs of the state.
46.9%
Collections distributed
General Revenue Estimate Accuracy
Metric: Increase accuracy of general revenue estimates to ensure collections between 97% and 103% of the final annual estimate every year.
Explanation: The General Revenue Fund is the fund from which more than 90% of legislative appropriations are made. Revenues falling below 95% of the final annual estimate may indicate a revenue failure and necessitate a cut to state agency budgets.
104.2%
Annual estimate collected
Tax Delinquency Rate
Metric: Decrease the tax delinquency rate.
Explanation: Delinquencies are taxes that have not been collected by the state. A low delinquency rating indicates a high degree of compliance and revenue collected.
2.59%
Rate
Tax Return Error Rate
Metric: Decrease the percentage of income tax returns rejected due to error.
Explanation: This indicator evaluates the effectiveness of the Oklahoma tax return. Consistent errors indicate a poorly designed form or set of instructions.
4.05%
Error rate
Year-over-Year Expenditure Comparison
FY 2021 Expenditures by Agency
State Personnel
Program Description
Attract, manage, develop and retain human capital within state government.
Total FY 2021 Expenditures
$9.7M
Performance Metrics
State Employee New Hire Retention
Metric: Increase the percentage of new state employee hires that are retained through 36 months.
Explanation: Employees retained more than three years have a higher likelihood to stay for extended service terms, increasing experience and productivity. Increasing retention rates also reduces costs associated with recruitment, hiring and training of new employees.
44.5%
Retention rate
State Employee Turnover Rate
Metric: Decrease the state employee turnover rate.
Explanation: This measures the percentage of employees leaving the workforce due to both voluntary and involuntary reasons. Turnover marks a reduction in productivity and an increase in operating costs. The turnover rate can aid management in identifying potential agency staffing gaps.
17.1%
Turnover rate
State Employee Engagement Survey
Metric: Increase the percentage of state employees who are fully engaged as measured by the annual Employee Engagement Survey.
Explanation: Personnel who are fully engaged are more committed to their organizations and less likely to express intentions to quit their jobs.
74%
Engaged employees