Network Management Unit
HealthChoice Network Management is the primary source of information and assistance for providers participating in the HealthChoice Provider Network.
Network management is responsible for:
- Performing the day-to-day duties necessary to manage the provider network, including the distribution of contracts, applications, and all other documentation utilized to obtain and store accurate provider information.
- Maintaining the network provider database, which drives the HealthChoice Provider Search page, and the claims payment system.
- Responding to provider inquiries regarding contract terms, reimbursement and basic claim issues, as well as member inquiries regarding issues that involve network providers.
Office hours are 8 a.m. to 4:30 p.m., Monday through Friday, excluding state holidays.
HealthChoice Network Management
2401 N. Lincoln Blvd., Ste. 300
Oklahoma City, OK 73105
405-717-8790 or toll-free 800-543-6044
Note: For a prompt reply, providers must send all written inquiries regarding contract information or any documentation intended for the network management staff directly to network management at the mailing address, email address or fax number referenced above. If correspondence is instead sent to the medical and dental claims administrator, there may be a significant delay in a response.