HealthChoice Contact Information
Plan Administrator: Office of Management and Enterprise Services Employees Group Insurance Division
Network Management Unit
2401 N. Lincoln Blvd., Ste. 300
Oklahoma City, OK 73105
405-717-8790
Toll-free 844-804-2642
Fax 405-717-8977
EGID.NetworkManagement@omes.ok.gov
healthchoiceok.com
Medical and Dental Claims Administrator
Toll-free 800-323-4314
TTY 711
Hours 7:30 a.m. to 6 p.m., Monday through Friday, excluding state holidays
Payer ID: 71064
Providers are able to submit claims electronically through acceptable clearinghouses as identified by the medical and dental claims administrator using payer ID 71064.
New Claims, Correspondence and Medical Records
HealthChoice
P.O. Box 99011
Lubbock, TX 79490-9011
Appeals and Provider Inquiries
HealthChoice
P.O. Box 3897
Little Rock, AR 72203-3897
Health Care Management Unit
2401 N. Lincoln Blvd., Ste. 300
Oklahoma City, OK 73105
405-717-8879
Toll-free 800-543-6044, ext. 8879
Fax 405-949-5459 and 405-949-5501
Certification Administrator
P.O. Box 99011
Lubbock, TX 79490-9011
Toll-free 800-323-4314
Fax 855-532-6780
TTY 711
Hours: 7:30 a.m. to 6 p.m., Monday through Friday, excluding state holidays
Pharmacy Benefit Administrator: CVS/caremark
P.O. Box 52136
Phoenix, AZ 85072-2136
Commercial (All non-Part D Plans)
Prior Authorization toll-free 800-294-5979
Customer Care toll-free 877-720-9375
www.caremark.com
SilverScript (Medicare Part D)
Prior Authorization toll-free 855-344-0930
Customer Care toll-free 866-275-5253
www.healthchoice.silverscript.com
ECHO Health Services
Toll-free 888-834-3511
www.providerpayments.com
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