Skip to main content

Medicare Members – Plan Contact Information

Plan Administrator

Office of Management and Enterprise Services
Employee Group Insurance Division
2401 N. Lincoln Blvd., Ste. 300
Oklahoma City, OK 73105
405-717-8780 or toll-free 800-752-9475
healthchoiceok.com

Eligibility and Enrollment – EGID Member Services
Monday through Friday, 8:00 a.m. to 4:30 p.m. Central time
405-717-8780 or toll-free 800-752-9475
TTY 711

Medicare Supplement Plans

HealthChoice

HealthSCOPE Benefits – Claims Administrator
Customer Care for HealthChoice Medicare Supplement 
Toll-free 800-323-4314 
TTY 711
healthchoiceconnect.com

Claims and Correspondence
P.O. Box 99011
Lubbock, TX 79490-9011

Appeals and Provider Inquiries
P.O. Box 3897
Little Rock, AR 72203-3897

HealthChoice Pharmacy Benefits Manager
CVS/caremark, 24/7, Live operator available 7 a.m. to midnight only
SilverScript Plans 866-275-5253 or TTY 711
Without Part D Plans 877-720-9375 or TTY 711
www.caremark.com

Pharmacy Prior Authorization
SilverScript plans 855-344-0930 or TTY 711
Without Part D plans 800-294-5979 or TTY 711
CVS Specialty Pharmacy 800-237-2767

Blue Cross Blue Shield of Oklahoma

Member Services 855-609-5684
TTY 711
bcbsok.com/state

MA-PD Plans

Blue Cross Blue Shield of Oklahoma

Member Services 855-609-5684
TTY 711
bcbsok.com/state

CommunityCare Senior Health Plan MAPD

Member Services / Monday through Sunday / 8:00 a.m. to 8:00 p.m., Central time
918-594-5323 or 800-642-8065 
TDD 800-722-0353
ccok.com

Generations Healthcare by GlobalHealth MAPD

Member Services / Monday through Friday / 8:00 a.m. to 5:00 p.m., Central time
405-280-5555 or 844-280-5555 or TTY 711
Prospective members 844-322-8422 or TTY 711
globalhealth.com/medicare

Humana National MAPD

Member Services / 9 a.m. to 10 p.m. Central time
866-396-8810 or TTY 711

Dental Plans

CIGNA Prepaid Dental

800-244-6224
Hearing impaired relay service 800-654-5988
cigna.com

Delta Dental

405-607-2100 or 800-522-0188
deltadentalok.org/client/OK

HealthChoice

Customer Care 800-323-4314 or TTY 711
healthchoiceok.com

MetLife

Sun Life

800-442-7742
sunlife.com

Vision Plans

Primary Vision Care Services (PVCS)

888-357-6912
Relay Service 800-722-0353
pvcs-usa.com

Superior Vision Plan

800-507-3800
TDD 916-852-2382
superiorvision.com

Vision Care Direct

877-488-8900
TDD 711
okstate.vision

Vision Service Plan

800-877-7195
TDD 800-428-4833
vsp.com

If a TDD or TTY number is not listed for a plan, hearing impaired members should use a relay service to contact the plan.

Other Helpful Numbers

Oklahoma Public Employees Retirement System (OPERS)
405-858-6737 or 800-733-9008
opers.ok.gov

Medicare
Customer Service, 24/7
800-MEDICARE (800-633-4227) or TTY 877-486-2048
medicare.gov 
Website Questions and Answers: http://questions.medicare.gov

Social Security Administration
Customer Service: Monday through Friday 7:00 a.m. to 7:00 p.m. Central time
800-772-1213 or TTY 800-325-0778
socialsecurity.gov

Teachers' Retirement System (TRS)
405-521-2387 or 877-738-6365
oklahoma.gov/trs

Back to Top