Telework Toolkit

As the COVID-19 situation continues to develop in Oklahoma, OMES has been working to put alternative plans in place to ensure we are able to continue serving Oklahomans. We take a broad approach to service continuity and are committed to service and safety for all Oklahomans.

With than in mind, we have put together this toolkit to provide you with a guide to the tools OMES offers that will help make teleworking seamless. We are working closely with our cloud partners to ensure that our increased usage of tools, like O365, will continue to result in a positive customer experience. 

If you do not have access to resources like a Virtual Private Network (VPN) or other tools listed below, please work with your Designated Security Representative or contact the OMES Service Desk by servicedesk@omes.ok.gov or phone (405-521-2444) with any questions.

• Find the dedicated IT Strategist for your agency. (link opens in new window)
• Check on current status of state buildings.

• COVID-19 Telework Workers’ Compensation Program Coverage (link opens in new window)

O365 is a cloud-based offering that allows you to be productive while teleworking by providing access to many of the same email and collaboration features you’re accustomed to while in the office.

One of O365’s biggest benefits is the fact that you can use it securely on personal devices if you do not have access to a state-owned device.

If the majority of your work can be done by email, we highly recommend using O365 as opposed to a VPN or VDI in order to conserve the state’s network.

• Login to your email and access other tools.  Login using your email address and password. (link opens in new window)
• Primer on using O365. (link opens in new window)
• Beginner's Guide to O365 (link opens in new window)

Below are other O365 resources for common tools like email, chat and file sharing:

• Outlook
  • Outlook allows you to access your email and calendar while teleworking.
  • Guide for helpful resources that Outlook provides (link opens in new window)

• Teams
  • Teams is a great tool to keep in contact with your colleagues, collaborate while teleworking and hold productive meetings.
  • Teams can be used on your mobile device or computer so you can take meetings from anywhere.
  • Guide to get started collaborating and meeting in Teams (link opens in new window)

• OneDrive
  • OneDrive is a helpful resource where you can store and share your documents.
  • Guide to learn the basics of saving and sharing file (link opens in new window)

Zscaler is the state's Virtual Private Network (VPN) standard solution.

Pulse Secure is a VPN tool that allows you to securely connect to the state’s network while teleworking. Pulse is a good solution if you need to access shared drives that are not on O365 or regularly deal with regulated data (HIPAA, FERPA, etc.).

• Call forwarding Quick Start Guide
• 10-Digit Dialing: Adding Area Code

Azure VDI provides a robust experience similar to using your desktop in the office. This is also a good alternative to O365 if you regularly deal with regulated data. Please work with your IT Strategist to determine the best solution for your telework experience.

• Guide to access your VDI (link opens in new window)
• Additional information on how to maximize your access to agency-specific applications will be coming soon.

Of critical importance: Once again, if the majority of your work can be done by email, we highly recommend using O365 as opposed to a VPN or VDI in order to conserve the state’s network.

O365 (links open in new window)

• Microsoft Office 365 help center for adminis and IT pros
• Instruction-led training for Microsoft Teams
• End user training for Microsoft Teams
• Support remote workers using Microsoft Teams
• Modern workplace training

(Links opens in new window)

• Security Checklist
• Top 5 Steps to Securely Work from Home
• Personal Device Standards
• Enabling Android Updates on a Personal Device
• Enabling iPhone Updates on a Personal Device
• Enabling Mac OS Updates on a Personal Computer
• Enabling Windows Updates on a Personal Computer
• Lessons Learned While Remote Working
• Guidance for Secure Video Conferencing
• Security Settings of Common Video Conferencing Tools

(Links open in new window

• Azure VDI
• Call Forwarding
• Drive Mapping
• Junos Pulse VPN User Accounts for OSDH Domain
• Office 365 Features
• OneDrive Synching
• Password Reset Using VPN
• PeopleSoft & Contact
• Shared Mailbox Guide
• Technical FAQs
• Two-Factor Authentication for Office 365
• Virtual Background Template
• Voicemail - Checking Remotely
• VPN Access
• When to use VPN

Links open in new window

• Working Remotely
• Time Management - Working From Home
• Productivity Tips: Finding Your Productive Mindset
• Executive Presence on Video Conference Calls
• Thriving @ Work: The Connection Between Well-being and Productivity
• Managing Stress for Positive Change
• Building Resilience
• Developing Resourcefulness
• Leading at a Distance
• Managing Virtual Teams
• Leading Virtual Meetings
• Microsoft Teams Tips and Tricks