Positions in this job family are assigned responsibilities involving the training and professional development of employees in various topics or skills. This includes the preparation of lesson plans and other materials to be used in conducting training, scheduling and coordinating various workshops, classes or seminars, conducting training in a variety of settings and/or facilitating a variety of meetings or seminars.
The functions within this job family will vary by level, but may include the following:
Prepares or collects information and materials to be used in conducting and/or facilitating training, meetings or seminars, including lesson plans, training guides, participant manuals, videos, slides and other materials.
Determines employee and agency training and professional development needs through surveys, interviews, or other sources; reviews and analyzes special requests for training courses and professional development.
Schedules and coordinates training classes, workshops, seminars, conferences or meetings.
Conducts classroom or other types of training using adult education and training principles and techniques; evaluates results and makes changes or adjustments as needed.
Counsels employees and supervisors concerning training problems and provides information about educational opportunities and eligibility requirements.
The Training Specialist job family consists of four levels which are distinguished based on the complexity of work assigned, experience required to complete work assignments, and the responsibility for providing supervision to others.
Level I: Code: C41A Salary Band: I
This is the basic level of this job family where employees are primarily responsible for conducting various types of training using existing materials or materials prepared by others or provide assistance to others in the development or preparation of various training courses or programs. This is essentially beginning level professional work which provides the opportunity for employees to build their skills and abilities in developing and presenting training in an adult education environment.
Knowledge, Skills and Abilities required at this level include knowledge of adult education principles and techniques; of classroom and on-the-job training principles; and of various types of equipment and materials used in conducting training. Ability is required to conduct classroom training, workshops or seminars; to use video, audio and other types of equipment to present training; to gather information to use in developing training courses; to communicate effectively; to use small group facilitation tools; and to establish and maintain effective working relationships with others.
Education and Experience requirements at this level consist of a bachelor's degree or an equivalent combination of education and experience, substituting one year of qualifying experience for each year of the bachelor’s degree.
Level II Code: C41B Salary Band: J
Knowledge, Skills and Abilities required at this level include those identified in Level I plus knowledge of curriculum development methods and techniques; and of software used for rapid online course development. Ability is required to plan and organize adult education courses and facilitation activities; and to plan and evaluate training activities.
Education and Experience requirements at this level consist of those identified in Level I plus one additional year of experience in education or training or a Master's degree in adult education or human resources development.
Level III Code: C41C Salary Band: K
Knowledge, Skills and Abilities required at this level include those identified in Level II plus the ability to develop and present webinars.
Education and Experience requirements at this level consist of those identified in Level II plus one additional year of qualifying experience in software applications used for rapid development of training materials and online courses
Level IV: Code: C41D Salary Band: L
This is the leadership level of this job family where employees are assigned responsibilities involving the supervision of others in planning and conducting adult education or training programs. Positions which are the only training position in an agency, with overall responsibility for planning, developing and implementing a comprehensive training program, may also be included in this level.
Knowledge, Skill and Abilities required at this level include those identified in Level II plus knowledge of supervisory practices and principles and ability to plan and conduct a variety of adult education, professional development and training programs.
Education and Experience requirements at this level consist of those identified in Level III plus one additional year of qualifying experience.