Labor Compliance Officer
Positions in this job family are involved in professional level work involving the investigation, counseling, auditing and performance of other activities within a labor law compliance program related to wage and hour standards and workers compensation standards. This includes meeting with public officials, private contractors, attorneys and trade union officials to negotiate/settle wage disputes; providing technical assistance and training to others on legal requirements, unit and department procedures; and enforcing provisions of Title 85 for workers’ compensation coverage.
The functions within this job family will vary by level, but may include the following:
- Evaluates public and private business to ensure provision of workers compensation insurance coverage for employees in case of injury, occupational disease, disability or death; interviews business owners and representatives to verify information.
- Interviews and/or corresponds with individuals regarding wage and hour complaints and state labor laws and rules. Assists claimants in preparation of claim documents and corresponds with employers to ascertain facts regarding complaints.
- Investigates complaints of noncompliance with wage payment and child labor requirements; takes written or recorded statements to establish facts; compiles reports, records and other pertinent material to complete case file.
- Reviews and verifies payroll records, bookkeeping records, employment agreements and other documents to determine applicability. Issues orders of determination, notice of civil penalty, penalty notices and other disposition notices as required.
- Establishes case files reflecting all appropriate documentation.
The Labor Compliance Officer Job Family consists of four levels which are distinguished by the complexity of assignments, the level of expertise required to perform the assigned tasks, and the responsibility assigned for providing leadership to others.
Level I Code: J17A Salary Band: I
This is the basic level of the job family where employees are primarily responsible for performing routine entry level work in a training status to build their skills in conducting investigations of wage and hour complaints, counseling employees and employers on Fair Labor Standards, auditing payrolls and other business records and other activities to ensure compliance with federal and state laws concerning compensation, overtime and insurance requirements.
Knowledge, Skills and Abilities required at this level include knowledge of interviewing, investigating and auditing procedures and techniques; of federal and state statutes and policies relating to wage and hour standards, workers’ compensation and prevailing wages; of payroll and business practices as they relate to labor law; of business English and math; of the maintenance of records; and of modern office methods and procedures. Ability is required to handle confidential work with tact and discretion; to interpret and handle decisions in accordance with established laws, rules and procedures; to establish and maintain effective working relationships with others; and to communicate effectively both orally and in writing.
Education and Experience requirements at this level consist of a bachelor’s degree and one year of experience in investigations, research, analysis or data compilation; or an equivalent combination of education and experience, substituting one additional year of qualifying experience for each year of the required education.
Level II Code: J17B Salary Band: J
This is the career level of the job family where employees are assigned duties and responsibilities at the full-performance level and perform a wide range of tasks involving the performance of activities within a labor law compliance program related to wage and hour standards, workers compensation and prevailing wage. This includes providing advice and assistance to employees and employers with wage and hour requirements and applications. At this level, limited guidance and training may be provided to entry level employees performing labor compliance duties.
Knowledge, Skills and Abilities required at this level include those identified in Level I plus ability is required to handle moderately complex assignments simultaneously; and to effectively counsel employees and employers regarding labor laws.
Education and Experience requirements at this level consist of those identified in Level I plus one additional year of professional level experience in investigations, research, analysis or data compilation.
Level III Code: J17C Salary Band: K
This is the specialist level of the job family where employees are assigned responsibility for handling complex cases or cases involving multiple claimants of a single employer. These positions perform a wide range of tasks including special projects, assessing and training lower level employees. Individuals working at this level plan coordinate and conduct complex research of cases; counsel; and audit records which require extensive research and review, interpretation and application of labor law, as well as performing related administrative functions.
Knowledge, Skills and Abilities required at this level include those identified in Level II plus knowledge of legal processes involving labor compliance laws. Ability is required to write reports, to interact effectively with others in complex and controversial situations, and to conduct complex research and review of records.
Education and Experience requirements at this level consist of those identified in Level II plus one additional year of professional level experience in investigations, research, analysis or data compilation.
Level IV Code: J17D Salary Band: L
This is the leadership level where employees are assigned responsibility for providing supervision to other labor compliance officers and have overall responsibility for the most complex work assignments or cases involving multiple claimants of a single employer. These positions perform a wide range of tasks including planning, coordinating and conducting investigations, counseling and auditing, performing extensive research, interpretation and application of labor law as well as performing related administrative functions.
Knowledge, Skills and Abilities required at this level include those identified in Level III plus ability to supervise and direct the work of others.
Education and Experience requirements at this level consist of those identified in Level III plus one additional year of professional level experience in investigations, research, analysis or data compilation.
- Applicants must be willing and able to perform all job-related travel normally associated with the position.