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Housekeeping/Custodial Worker

F50

Basic Purpose

Positions in this job family are assigned responsibilities involving the care and cleaning of a state institution, public building, or state lodge or in the supervision or management of employees performing these duties.

Typical Functions

The functions within this job family will vary by level, but may include the following:

  • Sweeps, dusts, mops, scrubs, washes, vacuums, waxes, and polishes building floors, walls, woodwork, windows, furniture, equipment, and hardware.
  • Cleans and sanitizes laboratories, washrooms, and bedrooms, keeps washrooms supplied with paper, towels, and soap.
  • Collects and disposes of trash and garbage; moves equipment and furniture such as beds, tables, and chairs.
  • Performs sanitary inspections in designated areas for purposes of infection control.
  • Replaces and removes medically contaminated sharps and/or medically soiled and contaminated dressings and supplies.
  • Orders and distributes custodial supplies; maintains inventory.
  • Observes and reports safety violations; actively participates in emergency situations.
  • Assists in training and continued education of lower level workers.
  • Plans, assigns, and supervises all functions of a housekeeping department.
  • Inspects quarters for maintenance of proper housekeeping standards.
  • Supervises and maintains records of the distribution of furnishings.
  • Maintains necessary records; prepares required reports.
  • Establishes housekeeping standards; assists with policy planning; prepares departmental budget request.

Level Descriptors

The Housekeeping/Custodial Worker job family consists of four levels that are distinguished based on the duties assigned, the expertise required to perform assigned work, and the responsibility assigned for providing supervision to others.

Level I: Code: F50A Salary Band: B

This is the entry level of this job family where employees are assigned routine work involving sweeping, mopping, dusting, disposing of trash, and other simple cleaning duties.  Training will be provided in completing more advanced tasks, such as the disposal of restricted or environmentally hazardous materials.

Knowledge, Skills and Abilities required at this level include ability is required to follow oral and written instructions.

Education and Experience requirements at this level consist of none.

Level II: Code: F50B Salary Band: C

This is the career level of this job family where employees are assigned responsibilities involving the full performance of a variety of custodial and housekeeping duties, including sweeping, mopping, dusting, disposing of trash, and other cleaning duties.  Some positions may also have responsibilities involving the disposal of hazardous materials or other restricted items.

Knowledge, Skills and Abilities required at this level include those identified in Level I plus knowledge of various cleaning methods, materials, and equipment used in custodial work; of proper procedures for disposing of waste, including medically contaminated sharps and/or medically soiled and contaminated dressings and supplies; and of chemical product safety.  Skill is required to operate custodial equipment.

Education and Experience requirements at this level consist of six months experience in building or institutional custodial work or an equivalent combination of education and experience.

Level III: Code: F50C Salary Band: D

This is the lead worker level of this job family where employees are assigned responsibilities involving advanced level custodial and housekeeping duties, such as leading or functionally supervising a crew of lower level employees.  In this role they will also perform inspections, order and distribute supplies and assist in training.

Knowledge, Skills and Abilities required at this level consist of those identified in Level II plus ability to instruct and supervise others; to establish and maintain effective working relationships with others; and to effectively communicate, both orally and in writing.

Education and Experience requirements at this level consist of those identified in Level II plus one additional year of experience in building or institutional custodial work.

Level IV: Code: F50D Salary Band: G

This is the leadership level of this job family where employees are assigned responsibilities involving the supervision of workers involved in the operation of a housekeeping and/or custodial department in a state institution, building or state lodge.  In this role employees supervise two or more custodial crews, and they will assign work, review and evaluate performance and provide training.  Some positions may serve as an assistant to a Custodian/Housekeeping Superintendent.

Knowledge, Skills, and Abilities required at this level include knowledge of the principles and practices of large scale housekeeping, including those of organization and of unit function; of the methods, materials, supplies and equipment used in institutional or hospitality housekeeping and custodial work; of supervisory principles and practices; of elementary stock control and inventory methods; and of cleaning compounds and insect and vermin control solutions and their chemical effect on surfaces, materials and textiles.  Ability is required to plan, inspect and supervise the work of employees; to estimate needed supplies and materials; to establish and maintain necessary records and inventory control; to establish and maintain working relationships with others; and to effectively communicate, both orally and in writing.

Education and Experience requirements at this level consist of two years of experience in building or institutional custodial work or in the hospitality industry.

Level V: Code: F50E Salary Band: I

At this level employees are assigned responsibilities involving the planning and direction of a large housekeeping and/or custodial staff for a state institution, facility or lodge.  This includes the direction of activities of supervisors and workers engaged in daily housekeeping and custodial work.

Knowledge, Skills, and Abilities required at this level include those identified in Level III, plus ability is required to analyze situations accurately and adopt effective courses of action. Knowledge of business management; of contract negotiations; ability to develop policies and procedures based on surveys and analyses.

Education and Experience requirements at this level consist of four years of experience in building, or institutional housekeeping/custodial work, including two years in a supervisory capacity.

Special Requirements

Upon a conditional offer of employment, Department of Mental Health and Substance Abuse Services applicants must submit to a physical examination and shall meet the physical examination requirements of occasionally lifting/carrying 40 pounds and able to push and pull a maximum force of 25 pounds.

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