Disability Program Administrator
Disability Program Administrator
Positions in this job family are assigned responsibilities involving the direction or supervision of activities related to the determination of eligibility for disability benefits through the Federal Social Security Act. This may include the supervision of professional level staff such as the Disability Determination Specialist, K11 position. Positions within this job family may also be responsible for reviewing records, conducting hearings and rendering decisions regarding eligibility for disability benefits on claims previously ceased at a lower level of review. Positions in this job family are assigned responsibilities involving providing direction and guidance for program services and operations, and coordinating program functions and activities within a unit or area of an Agency division. This may include direct supervision of professional level staff, responsibility for a work unit of a division or a single program area, assisting in directing a major multifunctional program or unit, or overall responsibility for major program activities involving the principle operations of the Division.
The functions within this job family will vary by level, but may include the following:
Manages a major division unit or program area consisting of Disability Determination Specialists and/or Disability Determination Technicians responsible for preparing, reviewing or adjudicating Social Security disability claims; directs or supervises staff in the completion of assigned functions and activities within the parameters of the rules and regulations of the Social Security Disability program.
Develops and recommends policies, rules and regulations pertaining to the administration of the Social Security Disability program consistent with federal and state laws; participates in program analysis, including the analysis of problems and needed services.
Directs studies of needs; reviews and analyzes information from studies and projects for immediate and long-range program development; advises subordinate program staff and other interested groups of the proper interpretation and application of agency and Social Security disability program rules and policies regarding the making of final disability determination decisions.
Reviews periodic staff reports, administrative audits, program activities and other information to evaluate program effectiveness and quality of service; develops controls to assure accountability for program operation, policy implementation and the maintenance of efficiency in various units.
Develops and maintains sound personnel policies and practices; directs staff training programs.
Conducts evidentiary review of all disability claim levels and types through the Disability Hearing level to ensure accuracy and compliance with Social Security policy.
Conducts hearings to determine continued eligibility for Social Security disability benefits in accordance to applicable laws and consistent with the Social Security policy.
The Disability Program Administrator job family consists of two levels, distinguished based on the complexity, and scope and breadth of responsibilities assigned.
Level I Code: K13A Salary Band: N
At this level, incumbents are assigned responsibilities related to direct supervisory responsibility over a unit of professional level staff in the Disability Determination Specialist, K11 job family. This includes review and analysis of Social Security disability program policy and subsequent integration with Division business processes, conducting local on-site staff meetings and training to provide information about program policies and procedures, and initiating corrective actions concerning program procedures and staff management.
Incumbents at this level may be assigned responsibilities for performing advanced level work in complex administrative hearings related to continued eligibility for Social Security disability benefits. This would include understanding of Social Security disability program policy, review and analysis of medical and vocational evidence, and conducting in person as well as video hearings.
Knowledge, Skills and Abilities required at this level include knowledge of Social Security Disability Program and Department of Rehabilitation Services policies and procedures. Ability is required to supervise and evaluate personnel and program performance; to communicate effectively, both orally and in writing; to interpret and apply policy; to maintain effective working relationships with others; and to exercise good judgment in the solution of problems.
Education and Experience required at this level consists of a bachelor’s degree and five years of professional level experience in adjudicating medical eligibility determinations for Social Security disability benefits; or an equivalent combination of education and experience, substituting one year of professional disability determination experience in the adjudication of Social Security disability claims for each year of the required education.
Level II Code: K13B Salary Band: O
At this level, employees are assigned responsibilities involving the direction or supervision of an area, consisting of multiple units within the division, or will have responsibility for a single program area administered by the Division and will perform all essential functions related to the position.
Knowledge, Skills and Abilities required at this level include those identified at Level I plus the ability to effectively coordinate the management of a larger and increasingly more complex area of responsibility.
Education and Experience requirements at this level consist of those identified in Level I plus one additional year of professional supervisory, managerial, consultative or administrative experience involving the adjudication of medical eligibility determinations for Social Security disability benefits.
NOTE: No substitution will be allowed for the required professional supervisory, managerial, consultative or administrative experience.