Director of Professional Services
Positions in this job family are assigned responsibilities which involve planning, organizing, coordinating and directing professional service activities and programs at a state hospital, mental health institute, or other facility.
This include directing the operations of various divisions, the coordination of professional services, and various other administrative responsibilities.
- Provides administrative direction and management to a variety of assigned hospital divisions; directs the presentation of personnel training; allocates resources for best possible utilization; ensures that admissions and transfers are within the framework of law; ensures that hospital pharmaceuticals are obtained, stored, recorded and distributed in accordance with appropriate law; establishes and maintains a comprehensive medical records system.
- Serves as the overall program and administrative monitor for Drug and Alcohol Abuse Treatment Centers, Mental Health Clinic and other assigned programs and Satellite Clinics; evaluates workloads, statistical reports and data; determines effectiveness of programs and institutes necessary actions to effect necessary changes in program procedures.
- Develops and administers a program evaluation unit to evaluate and monitor the program of each direct service unit throughout the hospital to ensure that the highest possible level of patient care is being provided.
- Performs multidisciplined administrative duties as assigned by the Superintendent's office; reviews such items as hospital policies, special cost studies, special applications for methadone, dangerous drugs, etc.; acts as hospital spokesman during Food and Drug Administration, Drug Enforcement Agency and Pharmacy Board inspections and ensures corrective action where deficiencies are found; ensures preparation of necessary administrative policies and procedures for new programs; reviews and analyzes policy and identifies need for new or reviews procedures and policy.
- Monitors the hospital accreditation process in coordination with the Joint Commission on Accreditation of Hospitals; analyzes and reviews policies and procedures of the hospital to ensure compliance with joint Commission standards.
- Supervises and monitors the Client Oriented Data Acquisition Process and the Stanford Research Institute Program for statistical reports and research on federally funded drug abuse and alcohol programs; designs necessary data programs and controls to gather and report the required information.
- Supervises the preparation of federal grant applications and grant renewal applications; obtains data from various activities and prepares application; prepares grant progress reports to ensure grant reviewing activities are given complete, accurate and timely information; answers special requests from grantor agencies for information and data; identifies new sources of federal funds and takes action to obtain federal approval for new requirements.
- Directs the internal audit of various hospital programs as requested by the Superintendent to ensure compliance with federal and state accreditation bodies and Department of Mental Health and Hospital policies; coordinates with agencies concerned; devises systems; follows up on compliance with directed policies or procedural changes.
This job family consists of two levels which are distinguished by the complexity of work assignments and the responsibility assigned for directing assigned programs.
Level I: Code: X45A Salary Band: N
At this level incumbent employees are assigned responsibilities for assisting in the direction of various professional services and activities of the institution or facility to which assigned. In this role they will provide assistance to the Director in providing administrative direction and management to various hospital functions and divisions and in monitoring various services and programs administered by the institution.
Knowledge, Skills and Abilities required at this level include knowledge of public administration and management as they apply to health care facilities; of grant administration and development; of accreditation standards; of budgeting and resource allocation; and of various health care systems. Ability is required to evaluate and monitor programs; to monitor budget expenditures; and to exercise judgment in analyzing situations.
Education and Experience requirements at this level consist of a bachelor's degree in business, public or hospital administration or a closely related field and five years of experience in an administrative or managerial capacity, including three years in providing health care services in an institutional environment or an equivalent combination of education and experience.
Level II: Code: X45B Salary Band: O
At this level incumbent employees are assigned overall responsibility for the administrative direction and management of various professional services and programs provided by a variety of assigned hospital divisions and will perform multidisciplined administrative duties as assigned by the director of the institution.
Knowledge, Skills and Abilities required at this level include knowledge of public administration as it pertains to hospital management; of program evaluation; of budgeting and resource allocation; and of various health care systems.
Ability is required to exercise good judgment in analyzing situations and making decisions; to organize and present facts and opinions clearly and concisely, both orally and in writing; to establish and maintain effective working relationships with other agency personnel and governmental representatives; to organize and conduct several projects simultaneously; to develop and administer programs; and to perform and request grants from various federal agencies.
Education and Experience requirements at this level consist of a master's degree in business, public hospital or public health administration or a closely related field and seven years of professional-level experience in health care delivery in an institutional or hospital environment or in a closely related field, including five years in an administrative or managerial capacity or an equivalent combination of education and experience.