Positions in this job family are assigned responsibilities for conducting background investigations and criminal history searches on current and prospective employees, community partners, vendors and volunteers.
- The functions within this job family will vary by level, but may include the following:
- Conducts comprehensive interviews with applicants/employees, employers, associates, references, and other knowledgeable individuals to establish the background, reputation, character, or suitability of the applicant, employee, community partner, vendor and/or volunteer.
- Collects and analyzes data regarding employment history, criminal activities and related records of the applicant, employee, community partner, vendor and/or volunteer; determines value of data for placement into computerized data management system.
- Analyzes public records, such as law enforcement reports, judgments, and educational transcripts of the applicant, employee, community partner, vendor and/or volunteer; contacts other agencies, departments and organizations to obtain and confirm information as necessary.
- Verifies that the applicant possesses at least the minimum education and experience requirements as listed on the official job description.
- Analyzes investigation results and draws logical and objective conclusions; may confer with agency officials or hiring managers; makes recommendations regarding suitability for employment or involvement in agency partnerships.
- Prepares the written background investigation report in a narrative format prescribed by agency policy.
- Prioritizes and monitors multiple assigned investigations to ensure compliance with due dates.
Level I: Code: C44A Salary Grade: H
This is the career level of this job family where incumbents will be responsible for performing a full range of professional level activities related to background investigations.
Knowledge, Skills and Abilities required include knowledge of sources, tools and services used in securing and evaluating data; of maintaining a computerized data management system; of investigative and interview techniques; of the conduct of pre-employment background investigations and criminal history searches; of agency policies and procedures; and of technical report writing. Ability is required to conduct several investigations simultaneously; to gather and analyze sensitive employment data; to organize and manage a computerized information system; to organize and present facts clearly and concisely, both orally and in writing; to handle confidential work with tact and discretion; and to establish and maintain effective working relationships..
Education and Experience requirements at this level consist of a bachelor's degree or four years of technical clerical office work, or an equivalent combination of education and experience.
Level II: Code: C44B Salary Grade: I
This is the specialist level of the job family where incumbents will be responsible for performing advanced level activities related to background investigations.
Knowledge, Skills and Abilities required at this level consist of those identified in Level I plus the ability to perform highly independent work.
Education and Experience requirements at this level consist of a bachelor's degree and one year of professional or technical administrative* experience in business or public administration; or an equivalent combination of education and experience, substituting one year of qualifying experience for each year of the required education.
*Technical administrative experience would include highly complex clerical work gained under the direct supervision of a professional supervisor or manager.
Level III: Code: C44C Salary Grade: J
This is the leadership level where incumbents make determinations regarding prohibited, restricted, eligible and ineligible activities. Incumbents may be assigned responsibility for the supervision of others in planning, organizing and conducting background investigations for all facilities and units in the agency. This includes assigning and reviewing work, providing training, employee development, performance appraisal and related administrative tasks.
Knowledge, Skills and Abilities required at this level include those identified at Level II plus ability to establish priorities; and to respond to questions from other officials on policy and procedure.
Education and Experience requirements at this level consist of those identified in Level II plus one year of professional business or public administration experience.
Applicants must be willing and able to fulfill all job-related travel normally associated with this position.
Applicants for the Department of Human Services must be willing to be on-call twenty-four hours a day, seven days a week and to work extended hours and weekends as required.