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Administrative Hearing Officer


Basic Purpose

Positions in this job family are assigned responsibilities to review records, conduct hearings, determine the issues, and render decisions on program and/or fiscal eligibility issues that were previously adjudicated at a lower level.

Typical Functions

  • Conducts hearings and determines the validity of claims in accordance with federal and state laws, rules, and regulations, including the Administrative Procedures Act, Unemployment Insurance Act, U.S. Department of Labor standards, and other relevant laws, court decisions, and other established precedents.
  • Renders decisions that are binding as law affirming or denying previous rulings based on testimony, claim records, applicable provisions of law and established precedents.
  • Independently analyzes findings of fact in cases under review, establishes findings of fact on new evidence presented, and researches case law to determine conclusions of law; may remand cases to prior adjudicative level for further evidentiary investigation.
  • Questions witnesses and rules on objections, motions, and admissibility of evidence; reviews documentary evidence and determines elements of a complete case record; affords due process to each party.
  • Independently researches laws, regulations, policies and precedent decisions to prepare for appeal hearings.
  • Ensures that the subpoenas are issued for the scheduled hearing; counsels parties; and administers oath to prepare for formal hearings.
  • Schedules or directs the scheduling of the docket of cases to be heard and notifies all parties concerned.
  • Conducts parole release, parole revocation, tentative release and administrative transfer hearings.
  • Prepares final decision or directs the preparation of transcripts; keeps records on all cases and transmits the transcripts of selected cases to appropriate parties.

Level Descriptors

The Administrative Hearing Officer job family consists of two levels which are distinguished by the level of responsibility assigned, the complexity of assigned cases, and the expertise required for completing assigned work.

LEVEL I: Code: E31A Salary Band: L

 Education and Experience requirements at this level consist of a bachelor’s degree and three years of experience in a professional position involving adjudicative or legal work as a primary duty, claims eligibility determination, social work or personnel administration; or a juris doctorate degree; or an equivalent combination of education and experience.

LEVEL II: Code: E31B Salary Band: M

At this level incumbents are assigned responsibilities for performing advanced level work involving complex administrative hearings and related matters.  This includes handling cases involving two or more parties who are often represented by attorneys, serving as experts in specific areas of adjudicative responsibility, and other comparable responsibilities involving a full range of administrative and adjudicative functions and decisions.  Responsibilities will include determining precedent setting cases, analyzing new laws, rules, and regulation to determine the impact on the adjudicative process and training entry level incumbents.

Knowledge, Skills and Abilities required at this level include those identified in Level I plus demonstrated ability to analyze, interpret and apply various laws, rules, and regulations concerning the specific programs assigned.

Education and Experience requirements at this level consist of those identified in Level I plus one year of experience in adjudicative or legal work.

LEVEL III: Code: E31C Salary Band: N

This is the leadership level where incumbents will provide supervision to other staff or serve as lead worker.  Responsibilities include work involving the most complex administrative hearings and related matters including cases with represented parties and other government agencies.

Knowledge, Skills and Abilities required at this level include those identified in Level II plus the ability to train lower level employees, and to provide leadership in the absence of the Chief or Director.

Education and Experience requirements at this level consist of those identified in Level II plus two additional years of experience as a public sector Administrative Hearing Officer.

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