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Who Must be a Qualified Entity (QE)

What is a General Administrative Office (GAO)?
A general administrative office is an administrative office which receives background investigation results including fingerprint results and who makes hiring decisions on behalf of or for one or more child care programs.
Programs without a General Administrative Office (GAO)
A program without a GAO must be a QE in order to receive fingerprint results from Licensing Records Office (LRO), on individuals other than the owner or responsible entity.
Programs with a GAO
A GAO for one or more programs must be a QE in order to receive fingerprint results directly from LRO, on individuals other than the owner or responsible entity. A program with a GAO must be:
  • a QE, if the program receives fingerprint results directly from LRO, on individuals other than the owner or responsible entity; or
  • listed under the GAO's QE, which allows the program to have access to and review of fingerprint results received by the GAO's QE on individuals associated with the program.
A program and GAO may both choose to be a QE.  This option allows for two authorized recipients to receive fingerprint results for a program which provides for an alternate authorized recipient.
Contracted Human Resource Services
When human resource services are contracted and the entity will have access to or review of fingerprint results, the program or GAO QE must have a memorandum of understanding (MOU) with the contracted entity.  Contact LRO for language regarding fingerprint results that must be included in the MOU.
Temporary Hiring Agencies (THA)
When a THA for child care substitutes is used, the THA must be a QE, in order to receive fingerprint results from LRO on individuals.  Licensed programs may accept the Complete Criminal History Review Results from the individual with the THA.
Business Entity with More Than One Program
For further information, refer to DHS Publication No. 11-38, Licensing Records Office: A Guide to Background Investigations. Personnel coming from another licensed program owned by the same business entity are not required to repeat the background investigation process (with the exception of criminal history restriction waivers), provided there is no break in employment from the business entity. Because LRO must be notified of all programs where an individual will be associated, multiple programs within the same business entity may be listed on the Criminal History Review Request for Programs addendum form (07LC096E).  However, this is only meant for programs where the individual will actually be associated. If multiple programs are not initially listed on the addendum and the individual later becomes associated with another program owned by the same business entity, the LRO must be notified by submitting the 07LC096E addendum within seven calendar days from when the individual starting work at the other program.  However, the Complete Criminal History Review Results previously received from LRO must be on-site the day the individual starts working at the other program.
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