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Case Management Tools and Resources: Cultural Competency

The tools and resources listed on this page are intended to provide Case Managers with information on cultural competency, ageism, and people first language.

Cultural Competency

National Center for Cultural Competence provides information and teaching tools on cultural competence.

Health R​esources and Services Administration (HRSA), an agency of the U.S. Department of Health and Human Services, is the primary Federal agency for improving access to health care services for people who are uninsured, isolated or medically vulnerable.

​Useful Articles:

What is Cultural Competency by the Office of Minority Health


Useful Articles:

Agei​sm by the Canadian Network for the Prevention of Elder Abuse

The Language of Ageism by Frank H. Nuessel Jr., PhD, Director. © 1982 The Gerontological Society of America

Watch Your (Ageist) Language by Ronnie B. © March 25, 2009

Ageism in America by The Anti-Ageism Taskforce at The International Longevity Center is an online e-book

Fighting Ageism by Melissa Dittman, Monitor on Psychology magazine, © May 2003, volume 34 number 5.

People First Language

Disability Is Natural provides a wealth of information on inclusion and people first language.

Terminology Guidelines by ABILITY Magazine

Alabama Council for Developmental Disabilities has information, articles, and resources for developmental disabilities

Useful Articles:

Describing People with Disabilities is a two page article prepared by the Texas Council for Developmental Disabilities

People First Language by Kathie Snow

 Please note: much of the information provided contain links to organizations outside of OKDHS. To our knowledge, all links comply with the OKDHS website linking policy.

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