Library: Policy

OKDHS:2-21-82. Specialized mail services

Revised 5-1-14

     The Oklahoma Department of Human Services (DHS) Support Services Departmental Services Unit (DSU) Mail Center provides specialized mail services for DHS mail, such as next day delivery and certified mail, as requested by and charged to the requesting unit.

• (1) Registered mail.  Only mail prepaid with postage at the first-class mail rates may be registered.

  • (A) For additional fees, return receipt and restricted delivery services are available.

  • (B) At the option of the mailer, postal insurance up to $25,000 may be purchased to cover the value of articles at the time of mailing.

• (2) Certified mail.  Certified mail:

  • (A) requires an additional fee; and

  • (B) is available only for first-class mail items.

• (3) Next day delivery.  State Office may request next day mail delivery to certain zip codes, with restrictions on weekend deliveries.

• (4) Parcel services.  Parcels and outgoing mail are picked up daily by the DSU mail staff as part of interagency services.  Parcels and mail may also be hand-carried to the DSU Mail Center prior to 3:00 p.m.  A complete finding address must be provided, including a telephone number for next day delivery.  An additional charge is incurred for weekend delivery.

• (5) Postal Express.  Requests for Postal Express are made directly to the DSU Mail Center prior to 3:00 p.m.  A complete finding address must be provided.

• (6) Additional services.  Additional services provided by the DSU Mail Center include:

  • (A) box rental;

  • (B) postage meters;

  • (C) business reply permits; and

  • (D) postage due services.