Library: Policy

340:100-3-2. Client records, confidentiality, and security

Revised 9-15-2021

DDS case managers maintain an official electronic service-recipient record for each service recipient receiving waiver services on his or her caseload.

(1) All service recipient information and records are confidential and released only to individuals or provider agencies who have proper authorization from the service recipient or his or her legal representative.

(2) It is the legal responsibility of Oklahoma Human Services (OKDHS) employees and contract providers to protect clients' privacy and to ensure the protection of confidential information.

(3) DDS ensures service-recipient records are protected from loss, defacement, tampering, destruction, and violation of confidentiality.

(4) DDS personnel obtains individualized, time-limited, informed consent, prior to securing service recipient information or records from provider agencies who do not have a current OKDHS contract.