Library: Policy

340:1-11-43. Office for Civil Rights (OCR) responsibilities

Revised 9-15-16

OCR, as designated by the Oklahoma Department of Human Services Director, is responsible for coordination, oversight, and implementation of the reasonable accommodation request and appeal process.

(1) OCR continuously evaluates each program, office, and facility to ensure compliance with all current rules, practices, and the Americans With Disabilities Act Amendments Act procedures.

(2) OCR receives notification of all accommodation requests and dispositions.After opening a case, OCR monitors each request to ensure the requests are processed in a timely manner and contacts the responsible regional director, division or program director, or designee when an accommodation request is not resolved by the end of the 30-calendar day, interactive process.

(3) OCR maintains a record of all requests for reasonable accommodation, as well as summary information on the numbers, natures, and outcomes of requests filed separately and apart from individual employee personnel files and client case records.

(4) Statistical information concerning request activity is released or reported to interested persons.The Oklahoma Open Records Act governs access to individual records and only those persons with a right of access as provided in the Oklahoma Open Records Act may review an individual request file.DHS maintains open record requests per federal and state laws governing record retention and destruction.