How much to restore?
You must determine the amount of SNAP benefits to restore to the household for each month. Start with the month the loss began or, when the loss began outside of the 12-month time limit, with the first month inside the time limit. Stop with the month you corrected the error or when the household became ineligible.
A client does not currently have to be receiving benefits in order to receive lost benefits. Restore benefits equal to the amount that were lost.
Be aware that there is an offset process that may reduce the amount restored when the household has an overpayment.
|Lost Benefit Scenarios||Calculation Method||Restoration Method|
|Household approved for fewer SNAP benefits than it should have been|| DHS determines the household is eligible for SNAP but issues the wrong amount of benefits.
The lost benefits are the difference between what the system shows the household receiving and what the available verification shows the household is eligible to receive.
FSSR works for the current or previous two months of eligibility.
You will need FSLB for benefits lost prior to this time.
|Household’s application incorrectly denied|| DHS has incorrectly denied an application for SNAP benefits.
|Household’s SNAP eligibility incorrectly closed|| DHS has incorrectly closed a SNAP benefit.
|Household’s SNAP eligibility delayed more than 30 days by a DHS error|| DHS did not process a household’s SNAP benefit within 30 calendar days, and DHS is at fault for the delay.
|| Certify the SNAP benefit effective the original application date.
Use FSSR or FSLB to restore benefits for the months you cannot restore using FACS.