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Interviews give you time as a case worker to learn about the situation of our clients and helps you determine what additional verification is needed to determine the eligibility for our clients. The interview is the best tool you have to get all the facts necessary to certify a case. In addition to being a help for you, interviews are also useful for our clients. You should take the time during the interview to explain to the client what is needed to continue, their rights and responsibilities, and what the future of their case will look like.  

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