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Certification Renewals Interviews

Timely certification renewal

A certification renewal (CR) is considered timely when the household submits the CR by the 15th day of the last month in the certification period.  When the household submits a timely CR, schedule the interview as early as possible – not later than the last day of the month.  If the client misses the interview, reschedule the interview  only when the client requests an interview within 30 calendar days of the application date.  When the client requests a new interview date, schedule it as soon as possible.

Untimely certification renewal

When the household submits the certification renewal after the 15th day of the last month in the certification period, schedule the interview as soon as possible - not later than 20 calendar days from the application date.  When the household misses the interview, re-schedule the interview only when the household requests a new interview date within 30 calendar days of the application date.

Click here for more information certification renewals.

Policy on this topic is located at 340:50-3-2 and 340:50-9-6.

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