Future Denials before and after the Interview
When a client, or other adult responsible for the case, fails to complete the scheduled interview, you should set the case to automatically deny after 30 days. In IMS, type FDENY. It will bring up a menu to set a denial for the case.
When a case is put in FDENY 59, IMS will automatically issue a Notice of Missed Interview (NOMI). You should ensure that all information in FACS / IMS is correct when you do this. IMS pulls the address from the EA screen, so if you have not updated FACS, the client may not get the notice correctly.
After you interview a client, the case may be ready to process (no additional verification needed) or pending verification prior to certifying the case. If the case is pending verification, you can set the case to automatically deny after the 30 day application period. You use this tool to prevent cases from not being processed timely if clients fail to provide all the necessary verification.
To put a case in FDENY 45, type FDENY in IMS. It will bring up a menu to set a denial for the case. When you put this in IMS, a notice will be generated and sent to the client to inform them of the decision made by DHS.
To see images and examples of coding FDENY in IMS, click here.