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Imaging

Case Notes should tell you about verification received and what it was used to verify. However, if case notes are lacking, missing, or unclear, Imaging can help you see old verification and what was used to certify the case previously. 

You will find the application in Imaging (or may be required to image the case yourself following the interview – follow your office procedures).You should also check Imaging to see if new verification has come in when the client applied. This will give you an idea of what the client's situation is and what verification might be needed pending an interview. 

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