Client Rights and Responsibilities
Many offices go over the client's rights and responsibilities first or last depending on the preferences of the office or the nature of the interviews. For example, at the support center, this is done last because "Rights and Responsibilities" are baked right in to the signature page of the www.okdhslive.org website. In face-to-face interviews, you will likely elect to show the interactive video. You can use this time to image all the documentation that the client provided. Over the phone, you will likely wish to read a script out loud.
Click here for more Rights and Responsibilities information.
Policy on this topic is located at 340:50-1-9.