Worker's Responsibility during the Certification Period
After a client's initial application, you must review the household's eligibility from time-to-time.
You are responsible for:
- identifying the household's reporter status and explaining benefit renewal requirements at application and certification renewal. You can use Form 08MP006E, Information for Benefit Renewal, to explain benefit renewal requirements, the consequences of not completing the renewal timely, and the household's change reporting responsibilities.
- advising clients at each contact of their responsibility to report changes. Give the client Form 08FB038E, Changes in Household Circumstances, and explain the client may report changes using this form or can call, email, or write a statement.
- making contact with the client when possible changes are indicated to ensure eligibility.
- pursuing and resolving certain unclear information and data matches.
- determining continuing eligibility.