You determine eligibility after a renewal is received through OKDHSLive! or a signed paper application, all documentation is provided, and all information is evaluated.
The possible results of eligibility determination of an MCR are to:
- Complete the benefit renewal without changes
- Complete the benefit renewal with changes
- Close the benefits
- Benefits at the renewal are closed, not denied. Denials are only used for applications.
Benefits closed for the renewal can be reopened when a client provides the required proof by the last day of the month of closure.