Good Cause for Failure to Timely Renew Food Benefits
If a client has a good cause for their failure to submit a timely certification renewal or to not complete the certification process, they are entitled to a restoration of their lost benefits using the same seven day rule from expedited services. Once the client applies and you determine that they had good cause, you should begin processing as soon as possible.
You will determine good cause on a case-by-case basis. Good cause may include:
- Failure to receive notice
- Personal illness
- Any other reason that you and your supervisor deem to be an impediment to completing the certification process.