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Worker Responsibilities throughout the Application Process

As a Social Services Specialist, you are often the face of the agency.  You and our support staff have a responsibility to give sufficient information to our clients. 

With telephone interviews and OKDHSLive! applications,  we sometimes have less time with our clients.  It is important to use the interview and any other communication with clients during the application process to educate clients about DHS policies and procedures.      

You (or our support staff) are responsible for:

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