When a client comes into the office to request benefits, it begins the eligibility process. Every Adult and Family Services program has specific timeframes that you must meet to complete a benefit application.
To be considered timely, you must certify or deny a SNAP application within:
- 7 calendar days when the household is eligible for expedited services
- 30 calendar days for all other households
When you process a SNAP application, benefits will be provided back to the date of the application for all client households that complete the interview and provide all necessary verification on time - unless the client is not eligible for this entire time. If a client only becomes eligible in the next month, you will certify benefits for the beginning of that month.