How do I code a case in FACS in order to certify it?
You can view training materials on certifying an initial application here. This includes information on Unfinished Issuances.
You would certify a case with an unfinished issuance if you know income or expenses are different for the application month and the following month. For a video on Unfinished Issuance, click here.
What if I make a mistake certifying a case?
If you make a mistake and have certified the case, you may need to contact Remedy. A link to Remedy Web is at the top of this site.
To learn more about possible mistakes you could make and how to fix them, click here.