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How do I code a case in FACS in order to certify it?

You can view training materials on certifying an initial application here. This includes information on Unfinished Issuances.

You would certify a case with an unfinished issuance if you know income or expenses are different for the application month and the following month. For a video on Unfinished Issuance, click here.

What if I make a mistake certifying a case?

If you make a mistake and have certified the case, you may need to contact Remedy.  A link to Remedy Web is at the top of this site.

To learn more about possible mistakes you could make and how to fix them, click here

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