Skip to main content


The identity of the applicant must be verified before issuing benefits.  If an authorized representative applies on behalf of a household, you need to verify the identity of the head of household and authorized representative.  You may be able to identify a client through previously provided verification.  For new applications, there are many options available to verify identity. Here are some examples, but you are not limited to only these documents:

Examples of Identity Verification
Driver’s License
Work or School ID
ID for health benefits or other social services program
Voter ID Card
Birth Certificate
Collateral Statement

You must accept any reasonable documentation of the applicant's identity.  DHS cannot require a certain document to establish identity.  Clients are considered known to the system if they have verified their identity previously.  We do not need to delay a case to verify identity again.

Back to Top