Quality Service Standards
In order to be an effective Social Services Specialist, it is important to be aware of the expectations that clients will have. Research has shown that it is important for you to have a quality employee experience and give clients a quality customer experience. We, as an agency, are also working to create quality business practices. Improving all of these creates quality service.
In order to improve quality service, you should learn more about 4 service standards and how they affect your job functions.