We use official DHS forms for a variety of reasons. If a client applies in the office, you might use a paper application (if you don't elect to use www.okdhslive.org for clients who have had benefits). If you need to schedule an interview, ask for verification, contact an employer, or ask a client to declare their citizenship - there are forms for all these things plus many more.
Use the most current version of a form. Forms change as policy or accessibility concerns change. Often, one small difference in a form can lead to poor quality control reviews and can negatively affect your ability to request information and inform clients.
There are three main ways to access current forms:
The Infonet - Go to the Infonet (default homepage of a DHS computer) and click "Forms" on the toolbar. From here, you can search for the name or number of the form. You can also use the filters on the left after a search to filter for what document type you want, whether the form is current or archived, or filter out appendices, et al.
FACS - FACS is the tool that you will use to input client data, make changes, certify cases, and write case notes. It also has a built-in Form generation tool. FACS includes the added benefit of populating blanks on the forms with information you have already input into FACS and is a very efficient way to make up-to-date forms.
To generate forms in FACS: Open a case in FACS and click the icon on the top toolbar that looks like two documents on top of one another. Choose the form you need from the new window.
The OKDHS External Forms Page - This is the only option available for our clients. It has a simple, easy to use interface, and only includes current forms. It can be used from any computer, so if you need to view something and you are out of the office - this is available to you.
Note - Any form you see linked in this Handbook should be an up-to-date version of the form. The forms here are linked from the external website and are able to be viewed on any computer that can read .pdf documents.