What are some reasons that I might submit an overpayment referral to BIR?
You (or another worker):
- Incorrectly calculated the household's income or deductions or otherwise issued an incorrect benefit allotment.
- Failed to take prompt action on a change reported by the household.
- Incorrectly applied policy or procedures that resulted in an over-issuance or issuing benefits to an ineligible household.
- Incorrectly issued or renewed food benefits to an ineligible household.
- Failed to reduce food benefits because the household's public assistance benefits changed, such as not changing the SNAP amount after a client starts receiving Section 8 housing assistance.
The computer system:
- Incorrectly issued benefits to a household.
AFS Quality Control staff:
- Discovered an over-issuance during a quality control (QC) review
Note – If an overpayment is discovered during a QC review, you will not be required to complete it. The QC staff will complete the overpayment referral themselves.
OIG Investigative Unit:
- Discovered an over-issuance.
*More on fair hearings coming soon.