Worker Responsibilities

Change Reporting Responsibilities

You must

• inform the household of its reporting responsibilities at each initial application and renewal,

• act on all household changes,

• ensure the household provides any required verification prior to making case changes,

• update FACS and case notes appropriately in response to household changes, and

• close the Child Care benefit with adequate notice when the household no longer qualifies.

Renewal Responsibilities

You must

• ensure the household signed the renewal,

• determine if the household submitted all required verification,

• contact the household and inform them of any missing verification,

• evaluate the renewal to determine what changes occurred and whether to renew the household for an additional 12 calendar months of eligibility, and 

• update FACS and case notes to reflect your case decision.