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Quick Tips

Has your address changed?
If you have, please call your local DHS office and let the case worker know your new address. Important information that you need to know is mailed out periodically.

Did you lose your SoonerCare card?
You can log into your online account and print one from there. Watch a how-to video here.

Questions about a medical bill you received?
If you have received a medical bill and are not sure why, ask yourself a few questions:

  • Did you give the doctor/hospital/other entity your SoonerCare number from the white and blue card?
  • Is this a service SoonerCare pays for?

For questions about a bill, you may also call (405) 522-7171 and a representative will help you understand why you have gotten a bill.

Do you need a ride to a medical appointment?
SoonerRide can take you there and back. Call toll-free (877) 404-4500 from 8 a.m. till 5 p.m., Monday through Saturday.