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OESC Significantly Improves Adjudication Timeline for Claims

Thursday, March 25, 2021

Continued Unemployment Claims Decline for 39th Consecutive Week

OKLAHOMA CITY – The Oklahoma Employment Security Commission (OESC) has continued to improve the adjudication process, resulting in an 82% decrease in the average resolution time for claims in adjudication. Adjudication is the legal process required by the U.S. Department of Labor to ensure the legitimacy and accuracy of a claim. OESC also continues to report a decline in continued unemployment claims, with the continued claims four-week moving average declining for the 39th consecutive week. 

“Over the past several months, we have added staff to our adjudication team and committed countless hours to training and process improvements that significantly decreased the resolution time for cases in adjudication,” said Shelley Zumwalt, OESC Executive Director. “Throughout the pandemic, there was a sharp rise in cases in adjudication. Like other challenges we’ve faced, we dedicated our time, staff and resources to solving the issue as efficiently as possible. Our average resolution time is now 21 days, and currently, we have less than 5,000 cases in the adjudication process.”

“Our top priority is to help Oklahomans in need by providing unemployment benefits as quickly as possible to those who qualify,” Zumwalt said. “The improvement in the adjudication process is another example of our team’s strong commitment to those we serve.” 

Weekly Unemployment Numbers for Week Ending March 20

  • For the week ending March 20, the advance number of initial claims, unadjusted, totaled 7,210, a decrease of 1,212 from the previous week's revised level of 8,422. 
  • Initial claims’ four-week moving average was 7,475, an increase of 307 from the previous week's revised average of 7,168.
  • The advance unadjusted number of continued claims totaled 27,853, a decrease of 4,661 from the previous week’s revised level of 32,514.
  • Continued claims’ four-week moving average was 32,574, a decrease of 1,816 from the previous week's revised average of 34,390.

Nationally, the advance figure for seasonally adjusted initial claims during the same period was  684,000, a decrease of 97,000 from the previous week's revised level, the U.S. Department of Labor reports. The four-week moving average was 736,000, a decrease of 13,000 from the previous week. For the week ending March 13, U.S. DOL reports the advance seasonally adjusted insured unemployment rate was 2.7%, a decrease of 0.2% from the previous week's unrevised rate.

The national weekly seasonally adjusted initial claims report is one of 10 components in the Composite Index of Leading Economic Indicators. To smooth out the volatility in the weekly initial claims data, a four-week moving average is used to assess trends.

Updated Graphs for Week Ending March 20

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