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Medical Records Requests

Promoting and protecting the health of our members by highlighting key topics in the healthcare industry.

Medical Records Requests

In an effort to decrease the claims administration turnaround time, the medical and dental claims administrator for HealthChoice, the Department of Corrections and the Department of Rehabilitation Services requires a scan sheet to be attached to all medical or dental records submitted. This requirement is to facilitate quickly matching the records with the correct claim. If records are submitted without the scan sheet, they will be returned to you. Please do not submit records unless they are requested by the claims administrator. A separate scan sheet must be completed for each claim for which you are submitting records.

It is important that the claim number, found on your remittance advice, be included on the form.

For medical records requests, use this Medical Records Request form.

If you have questions, contact the medical and dental claims administrator at 800-323-4314.

Last Modified on Aug 31, 2021
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