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Oklahoma Warmline

Call the Warmline!

Monday-Friday
8am-5pm
warmline@health.ok.gov

The Oklahoma Warmline began as a resource for Oklahoma child care providers but has recently expanded its services to provide free telephone consultation to parents, too!

The Warmline is answered Monday-Friday from 8:00 a.m. to 5:00 p.m. Messages left after hours will be responded to as soon as a consultant is available. You can also reach the Warmline with questions at warmline@health.ok.gov. 

How can the Warmline help?

A multidisciplinary team of consultants (behavioral health, child development, and a nurse) offer consultation and education to people who call.

For Parents

Consultants can help:

  • Clarify a problem
  • Provide information, included printed materials, if available
  • Help generate ideas and solutions
  • Offer guidance on developmentally appropriate practices
  • Provide referrals to meet individual needs and requests
  • Direct parents to relevant resources to assist with a concern
  • Provide follow-up when needed

For Child Care Providers

Consultants can help:

  • Clarify a problem
  • Provide information, included printed materials, if available
  • Help generate ideas and solutions
  • Offer guidance on developmentally appropriate practices
  • Provide referrals to meet individual needs and requests
  • Direct providers to relevant resources to assist with a concern
  • Provide follow-up when needed

What the Warmline is not able to do

Consultants for the Oklahoma Warmline do not diagnose over the phone, make recommendations around treatment of illness, or do any sort of triage.

 

Frequently Asked Questions

  • Place children in small groups. Ratios are not only important for children's safety, but also their development.
  • Assign children to one primary caregiver. Stable, consistent relationships are critical for healthy brain development.
  • Avoid high staff turnover. Being a supportive program director and providing adequate training opportunities can help reduce staff turnover, which also reduces children's anxiety about frequent caregiver changes.
  • Encourage parent participation in child care activities. Communication and consistency between home and child care are very important when helping a child adjust and develop.

The Oklahoma Warmline is a partnership between:


Contact Information

Mailing Address:
Oklahoma State Department of Health
Child Guidance Service
123 Robert S. Kerr Ave, Ste. 1702
Oklahoma City, Ok.  73106
(405) 271-4477

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