Technology Services
Overview
The Chief of Technical Services (CTS) is responsible for the maintenance of existing technology. The CTS also works with the department in implementing the modernization of technical equipment and systems. This assists the department in staying in alignment and in reaching the department’s goals. The units under the prevue of the CTS maintain the architecture, hardware, software and networking of computers in the agency. They also maintain and install all the physical security systems and communications devices used by the department.
Please direct all computer issues to the OMES help desk either via email - psdservicedesk@omes.ok.gov or phone - (405) 521-2445.
Administration and Contacts
| Mike Carpenter Chief of Technical Services Stephanie Carpenter Executive Assistant Phone: (405) 425-2997 Cody Simmons Phone: (405) 425-7029 Drew Adams Phone: (405) 425-2184 Lester Neill Chief Administrator of Physical Security Phone: (405) 425-7144 Tami Miner Division Support Coordinator Phone: (405) 425-7574 Division Contacts Communication Device Unit Casey Christensen Phone: (405) 425-2650 Technology Operations and Logistics Matthew Craig Phone: (405) 425-7166 Jessica Pool Phone: (405) 425-2557 Chief Information Officer/OMES Liaison Rob Teel Phone: (405) 425-2317 Janelle Williams Phone: (405) 425-7033 |
Data Quality and Analytics
Communication Devices
The communication devices unit maintains the many different devices the department uses on a daily basis to communicate with each other. These devices include cell phones, the PBX phone system still used by many locations, and the handheld radios security uses at each facility. They also work with the Office of Management and Enterprise Services to deploy the state-run Voice over Internet Protocol (VOIP) system within the department.
Physical Security
The Physical Security unit is responsible for installation and maintenance of all the different security systems the department uses to maintain the safety and security of all inmates, staff, and the public. These systems consist of the video surveillance systems, intrepid fences, key distribution devices, and management of security software. This unit also takes care of all network infrastructure the department uses for its pc systems to include both copper and fiber infrastructure.
Information Security Management/Technical Innovations
Information Security Management is responsible for the security and management of agency information. They work alongside of Office of Management and Enterprise Services to make sure that all possible measures are used to keep any breaches from occurring. This unit also works with administration on implementing the modernization of technical equipment and systems that will assist the department in all aspects of its daily operations.
Technology Devices
They assist the Office of Management and Enterprise Services in large deployments of new computers. This unit ensures the many different software applications the department uses are functioning correctly. They are also responsible for training staff in the vast number of programs used by the department.
