Test Results and Case Investigation

The Oklahoma State Department of Health is taking a new approach to COVID-19 investigation, shifting its focus from individual case investigations to empowering Oklahomans with the tools necessary to make better health decisions for themselves and their family.

Through the state’s new COVID-19 case investigation and contact tracing program, residents with cell phones can receive their test results through a text message and complete their own investigation through an automated process. Public health workers will still be available to answer any questions and help with reported outbreaks.  

• When a person tests for COVID-19 they provide basic information, including their phone number.
• If the provided number is a cell phone, the person will receive a text message from 866.730.6849, prompting them to follow a link to receive their test results.
• The link will take them to a page where they will need to enter their first and last name, date of birth and phone number, and verify they are authorized to view lab results.
• They will then be directed to a page with their COVID-19 test result.
• You may receive two text messages regarding testing - one from the lab with your results and one from OSDH for case investigation and contact tracing.

• Following the text message prompts will provide a link to test results and the record portal should the person need to complete a case investigation.
• From here, the user can create an account where they can complete their own case investigation, add anyone they interacted with during their infectious period and download letters they need to provide to their employer or school.
• The portal can be accessed on any device by visiting covid19portal.health.ok.gov.
• A cell phone number is needed to receive a one-time password as part of the initial portal registration.  

The case investigation is broken into two parts

• Risk Assessment: basic demographic information and details of any high-risk locations that the positive case may have been during their infectious period will be collected.
• Abbreviated Survey: hospitalization, vaccine, symptoms, underlying health conditions and exposure information, such as travel or attending a community event will be collected.

Once both surveys are complete, the tested person is provided isolation information, including dates and conditions that are recommended before ending isolation.

The positive case can add anyone they interacted with during the two days prior to their positive test date or symptom onset through their last date of isolation, including family, coworkers, friends, etc. Anyone added as a contact will receive a text message and a link to complete their own contact interview. Contacts will receive quarantine guidance, the ability to download letters and have the opportunity for text monitoring checking on symptoms during their quarantine.

Once the positive case completes their interview, a letter stating it is recommended for them to be excluded from attending work or school will appear under the Letters tab. Once they have met the criteria to leave isolation, a letter stating they may resume activities will also appear under the Letters tab.

OSDH Case Investigators are available to complete interviews over the phone. The case can call (405) 522-0001 to reach a Case Investigator to complete their interview or ask questions. Investigators are available to answer calls from 8 a.m. to 5 p.m. Monday through Friday. If calling outside of these hours, please leave a message and your call will be returned during operating hours.