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LO Support SOPs



These SOPs outline the steps for handling non-compliance and issue escalation related to Licensed Operators, along with the rules and regulations they must follow when conducting business.


 

K.01 - Licensed Operators - Motor Vehicle Non-compliance Disciplinary Process
Outlines the process for licensed operators found to be non-compliant in an audit of their motor vehicle transactions

 

H.01 - Licensed Operators Issue Escalation Guidelines
Process for escalating any issues related to Licensed Operators that are reported to or identified by Service Oklahoma employees

H.02 - Rules and Regulations for Licensed Operators
Overview of rules and regulations that all Service Oklahoma (SOK) Licensed Operators should be aware of when conducting business


Have a question?

We’re always looking for ways to improve and keep our SOPs clear and helpful. If you’ve spotted outdated steps, need clarification or have an idea for an SOP that’s missing, let us know. Your feedback helps us keep things accurate and easy to follow.