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Business Support Services SOPs

These SOPs cover the step-by-step processes for handling suspensions and convictions, from initial receipt in Central Processing through D360 entry, OnBase indexing and final driver notifications. You’ll also find instructions on how to access and print MVRs and collision reports.

 

J.01 - Suspensions
Outlines the steps involved in processing suspensions from the time they are received by the Central Processing Department, through D360 entry and OnBase indexing, to the ultimate driver notification

J.02 - Convictions
Outlines the steps involved in processing convictions from the time they are received by the Central Processing Department, through D360 entry and OnBase indexing, to the ultimate driver notification when applicable

J.03 - MVR and Collision Reports
Provides instructions on how to access and print MVR and collision reports

 

B.07 - CDL Self-Certification and Medical Certificates Processing
Provides instructions on how to process medical self-certification forms and DOT medical examiner certificates for CDL applicants and license holders


Have a question?

We’re always looking for ways to improve and keep our SOPs clear and helpful. If you’ve spotted outdated steps, need clarification or have an idea for an SOP that’s missing, let us know. Your feedback helps us keep things accurate and easy to follow.